Privacy Policy

1. Information We Collect

When you use our website or request a quote, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and property address
• Project Information: Details about your fencing project, including project type and specific requirements
• Fire Impact Information: Information about whether you were affected by recent fires (optional)
• Communication Data: Messages and correspondence you send to us
• Technical Information: IP address, browser type, device information, and website usage data

2. How We Use Your Information

We use the information we collect to:

• Provide you with quotes and information about our fencing services
• Communicate with you about your project and respond to your inquiries
• Schedule consultations and site visits
• Improve our website and services
• Comply with legal obligations
• Send you relevant information about our services (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• With Your Consent: When you explicitly consent to sharing your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of data with reputable service providers

5. Your Rights

Under California law (CCPA) and other applicable privacy laws, you have the right to:

• Access: Request information about the personal data we collect and how we use it
• Deletion: Request deletion of your personal information
• Correction: Request correction of inaccurate personal information
• Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
• Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Enable social media features

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

7. Third-Party Services

Our website may contain links to third-party websites or use third-party services, including:

• Google Analytics for website analytics
• Google reCAPTCHA for form security
• Facebook Pixel for advertising
• Make.com for form processing

These third parties have their own privacy policies, and we are not responsible for their practices.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain customer information for up to 7 years after the completion of services or last contact.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: